New Zealand Certificate in Business (Administration and Technology) (Level 3)

Build a more employable set of business admin skills. Sit above the rest by completing the Business Administration and Technology (Level 3) qualification at TPP. Enhance your knowledge with business administration expertise that will be transferrable across many jobs. Up-skill into a variety of solid career opportunities in the industry.

About the programme

Study will prepare you for jobs in customer service, administration, reception or other business and office related roles. TPP has been developing work-ready business and administration graduates for over 20 years. We have built up a strong team of industry experienced tutors who each offer different areas of expertise to lead, motivate and inspire students to ensure their success.

Our modern learning environment will enable you to gain the skills and knowledge to be able to operate business technologies and perform a range of administrative tasks in various office environments. Your business studies programme will teach you how to use Microsoft Office effectively – including Excel, Office and Word – and will develop your skills in workplace communication, customer service and administration systems.

Gaining excellent business administration and technology skills provides a starting point on a career path that can take you in so many directions.  Businesses want people who can use business and digital technology, use a range of software applications, solve problems, work alone and in teams to achieve outcomes, and communicate with others.

Core elements

Business Reception and Office Services
  • Gain the skills needed to work on your own or with a team to provide administration services and customer service, including developing your communications skills and gaining an understanding of legal and policy requirements for businesses.
Business Documents for the Workplace
  • Understand how to use key software such as Microsoft Word, Publisher and Excel to prepare and present a range of business documents including memos, letters, tables and mail merge exercises.
Financial Documents
  • Learn how to use spreadsheets and financial software to create business and financial documents required in the workplace.
Business Communication
  • Become confident communicating in a business environment using relevant business technologies. You’ll gain skills in using software for promotions and communications with customers and clients as well as learning how to present your work and share information.

Further study options

  • New Zealand Certificate in Business (Administration and Technology) (Level 4)
  • New Zealand Certificate in Business (Accounting Support Services) (Level 4)
  • New Zealand Certificate in Business (First Line Management) (Level 4)
  • New Zealand Certificate in Business (Small Business) (Level 4)
  • New Zealand Certificate in Business (Introduction to Small Business) (Level 3)
  • New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)
  • Pathway into industry certifications or other Level 3 or 4 qualifications

Career opportunities

  • Office administrator
  • Personal assistant
  • Office assistant
  • Receptionist
  • Word processor/data entry operator
  • Customer service support
  • Accounts receivable officer
  • Accounts payable officer
  • Support worker
  • Front line customer service role


You will be offered a place subject to meeting the entry and selection requirements and the availability of places on the programme. The Polytechnic reserves the right to not accept late applications, i.e., after the programme has started. The Polytechnic reserves the right to cancel, prior to commencement, any programme which does not attract a minimum number of students. The fees shown are indicative only. Both domestic and international fees are subject to change. For further information visit here.