Confirmation of enrolment and a fees invoice will be sent by emails containing your confirmation of enrolment and your fees invoice.

Payment of all fees is due prior to the programme of study/course start date.

Failure to pay any invoice(s) by the due date means you will then be liable for all costs and expenses incurred in the recovery, or attempted recovery of the overdue amount from you.

This includes legal costs and debt collection agent fees, which may affect your credit rating.

Academic Results for any programme of study or course(s) will be withheld where fees or any other debt remains unpaid. You will be prevented from graduating or receiving your award(s) until your debt has been paid in full. You will also be prevented from re-enrolling in further programmes of study or courses at Tai Poutini Polytechnic.

Cancellation of programme or course

Tai Poutini Polytechnic reserves the right to cancel, postpone or change the location of any course or programme. If this happens, we will let you know. If you have any questions call Academic Registry on 0800 400 411.

Tai Poutini Polytechnic does not set a closing date for applications and reserves the right to not accept late applications, i.e., after the programme has started.  You will be offered a place subject to meeting the entry and selection requirements and the availability of places on the programme.

Tai Poutini Polytechnic reserves the right to cancel or postpone any of the programmes and/or courses listed on this site and shall not be liable for any claim other than the proportion of programme/course fee that the cancelled portion bears. Programmes will run subject to minimum enrolment numbers being met. Further details around the cancellation or postponement of courses at Tai Poutini Polytechnic can be found in the Academic Statute.

Transfers to another programme of study or course

Transfers are negotiated with the Manager Teaching and Learning. There are no penalties, but there may be additional fees required or a refund may be due. If your fees are paid by a StudyLink loan, the refund will be returned to StudyLink and a new loan is drawn down for the new programme of study or course.

Withdrawals and/or refunds

Keys points regarding withdrawals and refunds for Tai Poutini Polytechnic are summarised below. Further information can be found in the Enrolment section of Te Kawa Maiorooro (Te Kawa Maiorooro 2024.pdf).

If you have any questions, contact your Manager Teaching and Learning or Academic Registry. Make sure you understand the refund policy before enrolling.

If you wish to leave your programme of study or course, you must formally withdraw. This means you must notify Tai Poutini Polytechnic, fill out a withdrawal form and then return it to your tutor, Manager Teaching and Learning or Registry. Withdrawal forms are available from reception or your tutor. Withdrawal is confirmed from the date of withdrawal as entered on the form. This will then be used when processing your withdrawal in the Student Management System (SMS).

You may withdraw within the withdrawal period without financial or academic disadvantage. The ‘withdrawal period’ is 10% of the programme, or course within the programme, whichever is lesser.

This means that you will be entitled to refund for any course which you have completed less than 10% of. After 10% you will not be entitled to a refund unless you can prove you were affected by exceptional circumstances.

If you stop attending after the withdrawal period, and do not respond to Tai Poutini Polytechnic’s attempts to contact you, your lack of contact may be treated as a withdrawal and the polytechnic may withdraw you on your behalf.

Short courses

For a standalone course/s which is part of a programme of study and for short courses, the last date for withdrawal is usually the first day of the course or short course.

Compassionate consideration

If you withdraw after the last date for a withdrawal with a refund date has passed you may be eligible to apply for compassionate consideration. Compassionate consideration may be considered for the following reasons:

  • Health and wellbeing, supported in writing by a health professional;
  • Other unanticipated circumstances beyond your control.

For further information regarding Compassionate Consideration, talk to your tutor or Manager Teaching and Learning.

Privacy (personal information)

Tai Poutini Polytechnic collects and stores information about you as a learner to comply with various statutes and/or regulations. This enables us to make decisions regarding your academic progress and to provide you with evidence of your academic achievements. This information may be also shared with other Tai Poutini Polytechnic departments or areas on a “need to know” basis. This information can also be used to arrange appropriate support for you.

 After graduation, your contact information is used for the graduate destination survey.  Where it is relevant, your personal information may be disclosed to other agencies such as, but not limited to:

  • The Ministry of Education
  • Te Pūkenga
  • Audit New Zealand
  • New Zealand Qualifications Authority (NZQA)
  • Industry Training Organisations (ITO)
  • Industry licensing and registration bodies
  • Other tertiary institutions
  • Providers of work/clinical experience in courses with a practical component

An information matching agreement exists between the Ministry of Social Development and Tai Poutini Polytechnic. This agreement allows payment of loans and allowances.

 You have the right to request to see and correct if necessary, the information that you have provided. If you wish to change your personal information held by Tai Poutini Polytechnic, you can do this by updating your personal details via TPP Academic Registry If you wish to enquire about your personal details please contact Academic Registry, Tai Poutini Polytechnic

 You will be required to provide some form of valid identification (ID) such as a driver’s licence or passport if you wish to access your personal information.