New Zealand Certificate in Business (Administration and Technology) (Level 3)

New Zealand Certificate in Business (Administration and Technology) (Level 3)

Build a more employable set of business admin skills. Sit above the rest by completing the Business Administration and Technology (Level 3) qualification at TPP. Enhance your knowledge with business administration expertise that will be transferrable across many jobs. Up-skill into a variety of solid career opportunities in the industry.

About the programme

Study will prepare you for jobs in customer service, administration, reception or other business and office related roles. TPP has been developing work-ready business and administration graduates for over 20 years. We have built up a strong team of industry experienced tutors who each offer different areas of expertise to lead, motivate and inspire students to ensure their success.

Our modern learning environment will enable you to gain the skills and knowledge to be able to operate business technologies and perform a range of administrative tasks in various office environments. Your business studies programme will teach you how to use Microsoft Office effectively – including Excel, Office and Word – and will develop your skills in workplace communication, customer service and administration systems.

Gaining excellent business administration and technology skills provides a starting point on a career path that can take you in so many directions.  Businesses want people who can use business and digital technology, use a range of software applications, solve problems, work alone and in teams to achieve outcomes, and communicate with others.

Core elements

Business Reception and Office Services
  • Gain the skills needed to work on your own or with a team to provide administration services and customer service, including developing your communications skills and gaining an understanding of legal and policy requirements for businesses.
Business Documents for the Workplace
  • Understand how to use key software such as Microsoft Word, Publisher and Excel to prepare and present a range of business documents including memos, letters, tables and mail merge exercises.
Financial Documents
  • Learn how to use spreadsheets and financial software to create business and financial documents required in the workplace.
Business Communication
  • Become confident communicating in a business environment using relevant business technologies. You’ll gain skills in using software for promotions and communications with customers and clients as well as learning how to present your work and share information.

Further study options

  • New Zealand Certificate in Business (Administration and Technology) (Level 4)
  • New Zealand Certificate in Business (Accounting Support Services) (Level 4)
  • New Zealand Certificate in Business (First Line Management) (Level 4)
  • New Zealand Certificate in Business (Small Business) (Level 4)
  • New Zealand Certificate in Business (Introduction to Small Business) (Level 3)
  • New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)
  • Pathway into industry certifications or other Level 3 or 4 qualifications

Career opportunities

  • Office administrator
  • Personal assistant
  • Office assistant
  • Receptionist
  • Word processor/data entry operator
  • Customer service support
  • Accounts receivable officer
  • Accounts payable officer
  • Support worker
  • Front line customer service role

Your workload

This programme combines classroom theory and self directed project work with practical experience in a real-world learning environment.  There is flexibility to enable students to enrol part-time so you can fit your learning around existing work or family commitments.

Entry requirements

Applicants must meet the following criteria:

  • 10 credits NCEA Level 1 Literacy and 10 Credits Level 1 Numeracy or evidence of equivalent study/work experience.
  • Students will be interviewed prior to enrolling on this programme. This enables staff to counsel students on intended workload and familiarise them with the programme content and facilities.
  • If the number of applicants is greater than the number of places on the programme, then applicants who meet the entry requirements are accepted in the order of submission.
  • Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA approved equivalent.

Special notes:

Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.

2024 enrolments

When you apply to study with Tai Poutini Polytechnic in 2024, you will be enrolled with Te Pūkenga, the new national network of vocational and applied education in Aotearoa New Zealand. You will learn in the same way, in the same place, and with the same people. The great news is that this enables us to share skills and knowledge across a network of passionate education providers, to better help you succeed. Enrolling in programmes that start from 2023, means that you will graduate with a Te Pūkenga qualification.


You will be offered a place subject to meeting the entry and selection requirements and the availability of places on the programme. The Polytechnic reserves the right to not accept late applications, i.e., after the programme has started. The Polytechnic reserves the right to cancel, prior to commencement, any programme which does not attract a minimum number of students. The fees shown are indicative only. Both domestic and international fees are subject to change. For further information visit here.

Get in touch

0800 800 411
International +64 3 769 9400