This programme is a draft outline and is subject to change and approval

TPP is seeking stakeholder input on this potential new offering. For more information or to register your interest contact TPP on 0800 800 411

Our New Zealand Certificate in Health and Wellbeing (social and Community Services) (Level 4) is delivered fully online and will give you the skills and knowledge to work in a range of roles working alongside people and family/whānau.

This New Zealand Certificate is a new programme that replaces the current National Certificate in Mental Health and Addiction Support (Level 4).

This qualification will give you the skills and knowledge required to:

  • Provide a person-centred approach that maximises independence
  • Work with limited supervision under the guidance of your organisation
  • Implement personal plans


  • Level:
  • Credit Value:
  • Awards:
    NZ Certificate in Health and Wellbeing (Level 4) with strands in Social and Community Services
  • Method of Study:
    Online delivery
  • Teaching Duration:
    Allow 10-12 hours of study per credit. Your workload may be higher around assessment due dates.
  • Start Date:
    Please enquire
  • Enquire for more information

Career Opportunities

This qualification is ideal for people working in, or who want to work in mental health and addiction services, or with people who have a disability and their family/whānau.

It will prepare you to work in roles such as:

  • Support worker
  • Caregiver
  • Employment consultant
  • Whānau worker
  • Housing coordinator
  • Forensic staff
  • Youth worker
  • Aged care worker
  • Navigator


What you will learn

When you complete this qualification you will be able to:

  • Engage and communicate with people and family/whānau accessing social and community services in a manner that respects their socio-cultural identity, experience and self-knowledge
  • Relate the history of Māori as tangata whenua and relate knowledge of person-whānau interconnectedness to your own role in a health and wellbeing setting
  • Display self-awareness, reflective practice and personal leadership in a health and wellbeing setting
  • Contribute to a culture of professionalism, safety and quality in a health and wellbeing organisation
  • Relate the purpose and impact of your own role to the aims of the wider health and wellbeing sector


Work experience requirements

To study this programme you need to complete at least 200 hours of paid or unpaid employment in a relevant health and wellbeing context.

This could include working in areas such as:

  • Aged or acute care
  • Community support
  • Forensic care
  • Home-based support
  • Respite care
  • Mobile services
  • In the youth development sector

This is a compulsory part of all of the courses, as the activities give you context for your assessment. You will need to complete assessments, which include a minimum number of hours of workplace practice to show competency.

To confirm your work experience placement:

  • You must have a workplace supervisor who can oversee and verify your work 
  • You, your employer and the workplace verifier will need to sign an agreement


Qualification structure

This certificate is 120 credits at Level 4 and is made up of 5 compulsory courses. The first 3 compulsory courses are common to both strands and are listed below in the order they must be studied.

Core compulsory course
HWB401 The influence I have
HWB402 Working within the health and wellbeing sector
HWB403 Essential professional skills

Major in Mental Health and Addictions

Compulsory courses
HWB404 Being a professional on the ground
HWB405 Professionalism in the world's eye

Community Facilitation strand

Compulsory courses
HWB406 Being a professional on the ground
HWB407 Professionalism in the world's eye


Entry Criteria

Applicants must meet the following criteria:

  • To enrol in this programme you need to have NCEA Level 1, or equivalent
  • If you are studying this programme you are only able to enrol in one course at a time
  • Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than or NZQA approved equivalent 20 years old or over
  • If you are 20 years of age or over and do not hold the minimum entry requirements you will be eligible to be enrolled where your previous educational, work or life experience indicates you have a reasonable likelihood of success