This programme has a specific West Coast flavour, aiming to produce work-ready graduates that can deliver excellent standards of customer service to enhance visitor experiences on the West Coast. Students will gain a range of practical, personal, professional and technical skills that meet the high standards expected by tourism employers and in other sectors that provide customer services and products to visitors.
- Credit Value:60
- Awards:NZ Certificate in Tourism, with strand in Tourism and Travel
- Method of Study:Full time
- Holiday Duration:2 weeks
- Teaching Duration:18 weeks
- Total Duration:20 weeks
- Start Date:13 February 2017
- End Date:30 June 2017
- Domestic Breakdown
- Tuition Fee:$1,670
- Course Cost:$275
- Student Service Fee:$50
- NZQA Fee:$100
- International Fee (2017):
- Communication skills for the tourism industry
- Cross-cultural communication
- Customer service
- Legal rights and responsibilities
- The tourism industry
- Tourism workplace practices
- Knowledge and promotion of New Zealand and its regions as tourist destinations
- Travel-related products and information
Programme Structure and Workload
- This is a full-time, one semester programme, that includes 7.5 hours per week of self-directed project work.
- All students will take part in workplace learning that may require some evening and / or weekend work.
Further Study Paths
Graduates of this programme will have the skills to work in any workplace that provides products and service experiences to visitors.
Applicants must have:
- A minimum of three years at secondary school or completion of NCEA Level 1 or equivalent qualification.
- Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.
- Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA-approved equivalent. Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.
- Applications will be accepted from young people who meet Youth Guarantee eligibility criteria.