Tourism

Year 13 Course Outline 2017

This programme enables students to gain applied skills and knowledge sought by employers for entry level positions in the tourism industry and in other sectors that provide customer service experiences to visitors.  It has a specific West Coast flavour and is developed to benefit the region by producing graduates that can enhance the experiences of visitors to our region, while also contributing to the enhancement of visitor experiences nationally.  The programme balances classroom-based theory with a range of practical learning contexts.

Students will be enrolled part-time at Tai Poutini Polytechnic under an EFTS-sharing arrangement with schools.

  • Level:
    3
  • Credit Value:
    60
  • Location:
    TPP, Greymouth campus
  • Method of Study:
    Part time
  • Total Duration:
    36 weeks excluding term breaks
  • Start Date:
    Thursday 9 Feb 2017
  • End Date:
    Friday 24 November 2017
  • Number of Places:
    12
  • $94.80
  • Domestic Breakdown
  •   NZQA Fee:
    $94.80

Core Elements

All of the following modules are compulsory:

NB.  The credit value for each course may differ slightly to the unit standard credit values. 

Communication skills for the tourism industry (10 credits)

All are compulsory

Unit 18826 Demonstrate cross-cultural communication for the tourism and travel industry L3

Unit 23758 Demonstrate knowledge of communication and customer service theory in a tourism workplace L3

Unit 23764 Demonstrate verbal communication skills in a range of tourism contexts L3

Customer service for the tourism industry (10 credits)

Unit 23759 Provide customer service experiences in a tourism workplace L3

Tourism service legislation (5 credits)

Unit 23768 Describe the legal rights and responsibilities of employees and employers in a tourism workplace L3

Tourism workplace practices (5 credits)

All are compulsory

Unit 23755 Identify and self-evaluate the demands of a specific role in a tourism workplace L3

First Aid All 3 units to be completed

Unit 6400 Manage first aid in an emergency situation L3

Unit 6401 Provide first aid L2

Unit 6402 Provide basic life support L1

New Zealand as a tourist destination (15 credits)

All are compulsory

Unit 18228 Demonstrate knowledge of specific New Zealand regions as tourist destinations L3

Unit 17788 Identify and explain the history of natural attractions and significant sites in tourism Māori L3

Unit 17384 List and use a range of te reo Māori greetings and farewells in tourism L3

The New Zealand tourism industry (15 credits)

All are compulsory

Unit 23766 Demonstrate knowledge of the tourism industry L3

Unit 24725 Describe and analyse the economic significance of tourism L3

Unit 18212 Demonstrate knowledge of New Zealand as a tourist destination L3

 

Programme Structure and Workload:

This is a part-time, full year programme that includes classroom-based theory, some self-directed project work and a strong focus on the development of practical skills.  Students may be required to participate in work placements for short periods to fulfill practical requirements. 

Entry Criteria

Applicants must have:

  • A minimum of three years at secondary school or completion of NCEA Level 1 or equivalent qualification. 
  • Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.
  • Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA-approved equivalent. Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.